Pega CSA Dumps 2

1.Which is a valid case type

a.SAE-HRServices

b.SAE-HRSERVICES-WORK

c.SAE-CREATECANDIDATE

d.SAE-HRSERVICES-WORK-CREATECANDIDATE

3.Which rule is used to format a property valueAns : Control

4.Which rule is used to configure how the property displayed on the UI.Ans : Control

5.An alternate stage cane be transitioned automatically or manually.Ans : False

6.An SLA is defined as below .What would be the value of urgency after5 days of no action.

Default Urgency - 10

Initial Urgenct - 0

Goal - 1 day -10

Deadline - 3 days - 15

Past Deadline - 1 day - 10

Repeating past deadline - 3 times

a.45

b.55

c.65

d.35

7.Which control is used to display some dynamic content as list

a.Dynamic Select

b.auto complete

c.text

8.Given 4 shapes and asked to tell which shape can be associated with Decision Table.

Ans :  Decision Shape

9.Theusecase is to create a purchase request case upon receiving an email and need to fetch the

currecy values from an external system.How would u implement this scenario.

a.Create a service for Purchase Request and a connector for retrieving currecny values.

b.Create a connector for Purchase Request and a service for retrieving currecny values.

c.Create a service for Purchase Request and a service for retrieving currecny values.

d.Create a connector for Purchase Request and a connector for retrieving currecny values.

10.What does a step denote in a Stage.

a.Take action or actions

b.first level grouping of tasks in a case

c.the processes involved to complete a task

11.When do we use a single assignment in a step

a.When a subcase is called

b.When you want to navigate to a different stage.

c.When the assignment shape is not related to the next shape.

d.When you want to resolve a case.

12.Where is a data transform shape used.(Select 3)

A. Data Page

B. Decision Tree

C. Flow Action

D. Flow

E. Declare Expressions

F. Property

13.--Advantages of a Data Page.

14.What does a  System Architect see in a Clipboard(Choose 2)

a.The pages created under the nodes for that application

b.The case data which he currently opened.

c.The case data which is currently opened by end user.

d.All cases data opened by the end users.

15.What is the best way to show an error message when a user inputs some wrong data and submits.

a.Createamsg rule and associate with a validate rule.(P1)

b.Add a custom error msg to edit validate rule.

c.Createa error message on validate rule.(P2)

d.Have a seperate layout for error msg and show based on a condition(P3)

17.Where do u create a section related to all properties in a page which references a data class.

a.in Work Class.

b.In case where this page is created.

c.In data class where the data class is present.

18.We need to create a report with Work status and assignedOperator as columns.How do you optimixe the report.

a.Optimize both Work status and assignedOperator.

b.Optimize Work status and no need of assignedOperator.

c.No need to Optimize Work status and optimize only assignedOperator.

d.No need to optimize any column.

19.What is the source for a repeating layput(CHoose 2)

a.Page list

b.Page

c.Value

d.Report Definition

20.What is the rule to use if we have many nested ifs

options:

a. decision table.

b. decision tree

c. when

d. data transform

23.Which all shapes can be used for routing.

a.Assignment

b.Decision Table

c.Data Transform

d.Data Page.

24.An assignment can be routed to (Choose 2)

a.Single operator

b.Multiple operators

c.Access Group.

d.Work Basket

26.What is the best way to ensure a user enters email in proper format.Ans :  Use Edit validate

27.Which rule to run when a specific condition is to be checked. Ans : When

28.Which rule comes under Declarative

a.Data Transform

b.Data Page.

c.Decision Tree

d.Decision Table

29.Whatarethe 2 correspondence Types.

a.Fax.

b.Mail.

c.Voice Mail.

d.MMS

30.Given a scenario where the user shud accept the terms and conditions.How would u incorporate such a case.

a.cREATE a flow action and add it as an Optional action in that stage.

b.Create an optional process.

c.Create a flowaction so that it can be called in overlay

d.Create a flowaction so that it can be called in Modal dialog

31.What are the best practices to create a case.

a.Createstages,then steps and then implement processes

b.Createprocesses,then steps and then stages.

c.

32.What are the steps you follow when u initially draft a UI.(Choose 2) (D)

a.Create Decision rules.

b.Create dummy UI

c.Create notes on Assignment shape.

d.Create Flow Actions

e.Create

33.A chart can be used in both summary and list report.Ans : False.

36.Which are the possible options for Pega to be a System of Record.

a.Maintain customer phone numbers.

b.Maintain account types given to customers.

c.Maintain all calls received from a customer.

d.Maintain accounts each customer holds.

37.When are data pages created.Ans:  When they are first accessed.

38.What is the best wat to cache the results read from a connector.Ans : Data Page.

39.Where is the passed deadline measured from.

a.from assignment start.

b.from dead line.

c.from goal.

41.Which all shapes can be used to send an email notification(Choose 2)

a.Utility

b.Notification tab of Assignment shape.

43.A CSR needs to do the following activities.

 Collect cust details, Collect problem details, Based on the problem assign to a user.

a.Create 3 sub cases.

b.Create single assignment

c.Create a multistep process

d.

1) Assignment shape.    Answer: This needs manual intervention

2) Data page can have multiple sources. True

3) Work Parties - About uses.

4) Declarative rules description.

5) Which of the following is not allowed in layouts?

7) Property optimization is for?

8) When shall we ignore the guardrails?

9) Application usability

Ans) To improve the end user's satisfaction and adoptability.

10) Nested if can be better used in Ans: Decision Tree.

11) Which of the following cannot be used for decision making

a. When rule

b. Decision Table

c. Declare Expression

d. Decision Tree

12) How can you set a value to a property at the time loading?

Ans: Set the value of the property in the Data Transform "pyDefault"

13) Classes are useful for?

16) A step can be a

Ans: Action to perform a task

17) How can we send eMail notification?

a. Utility shape

b. Notification tab of assignment shape

Q.1. Select notify modes(select two)

oprions:

a.mail

b. voice call

c. text message

d. mms

Q.2. Need to develop a report with case id and operator id .then

options:

a. need to optimise only  case id

b. need to optimse only operator id

c. need to optimise both

d. no need to optimse any of them

Q.3. Relation between customer and address is 1-1 then what will be adress mode

Options:

a. page

b. page list

c. page group

d. value group

Q.4. Relation between customer and address is 1-n then what will be adress mode

Options:

a. data page

b. page list

c. page group

d. information is not sufficient

Q.5: We need to use flow action sampleFA in casetypeOne and casetypeTwo. then where will you create sampleFA

Options:

a. sae1-hrservices-work-casetypeOne

b. sae1-hrservices-work-casetypeTwo

c. sae1-hrservices-work

d. sae1-hrservices-data

Q.7. Application express doesn't create

Options:

a. application document

b. application profiler

c. specification document

d. ---

Q.8. What is main purpose of application wizard

Options:

a. to gather requirements and speicifications.

b. to create case types and sub cases

c. this is the starting point to start implementing application.

Q.9. what is the main thing of a specification along with description.

Options:

a. --

b. SME

c.--

Q.10: Smart shapes are------.

Options.

a. commonly used

b. --

Q.11.--- In a flow action we need to send email and get the purchase order date then...(choose two)

Options:

a. need to create purchase order email as connector

b.  need to create purchase order email as service

c.  no need need to create purchase order email as connector or service

d.  need to create purchase order date as connector

e.  need to create purchase order date as service

f.  no need need to create purchase order date as connector or service

Q.12. what is the best descition of correspondence.

options:

a. correspondence can call rules

b. same correspondence can use for both mail and fax

Q.13.You have to create a field to enter only past date. then what is the best method.

Options:

a. use date control

b. use date property

c. use edit validate rule

d. use validate rule

Q.14.SLA's question

IV - 15

default 10

goal 1 day 10

deadline 3 days 15

passed dead line 1 day 10

What is the assignemnt urgency after 5 days

Ans. 60

Q.15. Have to create a page with so many required fields. then what is the best way

Options:

a. have to create controls and check the required check box.

b. create edit validate

c. create validate and validate on sever side.

Q.16: What can be a source of repeating layout

otions:

a. data page

b. data transorm.

c. report defenition(P2)

d. page list (P1)

Ans:d

Q.17. Need to create a report with case id and purchase order id then.

Options:

a. need to optimise only case id

b. need to optimise only purchase order id

c. no need to optimise both

d. need to optimise both

Q.19. What are the scope of a data page(choose three)

options

a. node

b. requestor

c. thread

Q.20. defined a data page refresh strategy as reload if older than 2 hrs

option:

a. data pages will get refreshed after 2 hrs

b. data page will get refreshed after 2 hrs of in active

c. data page will get refreshed once we access it after 2 hrs of in active

Q.22. When we justify guardrails?

a. When we think that is the best approac.

b. When there is no other altrnative to do that.